- AFTER the visit (20)
- BEFORE the visit (58)
- Blog Mission (1)
- Blogs/Podcast/eInfo (11)
- BPL/WiFi (2)
- DURING the visit (51)
- Gadget/Idea/Webtool (42)
- GPS (11)
- Maps (25)
- mobile phone (8)
- Multimedia (10)
- Pink Foot Awards (3)
- Report/Book (6)
- RFID (1)
- Uncategorized (3)
- Webcam (4)
- Website/Event (24)
- Thursday 12 October 2006: Canadian coffee map for the thirsty tourist.
- Wednesday 11 October 2006: Running map for the fit tourist
- Tuesday 10 October 2006: geoNames is one great global map index mashup webtool
- Monday 9 October 2006: Click gChart for global links to local travel, time and more
- Sunday 8 October 2006: Many avenues for online tourism content
- Saturday 7 October 2006: Train eTickets to be sold at ATMs and Post Offices
- Friday 6 October 2006: Tech 2.0 advice for tourism industry
- Friday 6 October 2006: Biometric check-in at Scandinavia Airlines
- Thursday 5 October 2006: Website for Women Travelling Solo
- Wednesday 4 October 2006: Media-rich touchscreen tables boost pub experience
Tech predictions for the hospitality industry
Preeti Kannan examines tech trends in the hospitality industry, reports ExpressHospitality. The three main areas of IT opportunity are: customer relations, marketing and property management.
Tech predictions include:
KIOSKS: Computer reception desks to receive guests.
INTERACTIVE TELEVISION: inbuilt food/drink menu and special services
COMPLAINT/REQUEST MANAGEMENT SYSTEMS: IT alerts
LOYALTY PROGRAMS: niche programs and cross-selling of programs
TRAVEL PORTALS: see travelguru.com
COMMENT/FEEDBACK KIOSKS: data stream to improve customer service
ONE-STOP HOTLINE: single point of contact for all guest inquiries
MOBILE ALERTS: mobile technology to connect all staff
REAL-TIME IT ACCESS: anywhere-record-access for key statistics
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